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ProBay Computers

Warranty Information


Return Policy

Brand Name

Peripheral

Phone Number

AOC  Monitors 1-800-775-1262
Acer Monitors 1-888-723-2238
KDS Monitors 1-800-283-1311
MGC Monitors 1-877-428-9642
Cannon Printers 1-757-413-2848
Okidata Printers 1-800-OKIDATA
Epson Printers 1-800-873-7766
HP Printers 1-877-283-4684
Acer Scanners 1-888-723-2238
List is not complete.
We want you to be happy with your product and our service.  When problems arise we will do our best to correct the situation. Our warranty and return policy follows.
Warranty Policy For New Items:
All new items carry a 1 year replacement warranty.

If within 1 year from the date of the invoice date, the product fails, we will send a replacement item. If the item is no longer available we reserve the right to substitute with another Item of similar or greater functionality & price. In the event that compatible product is no longer available we may at our discretion give a refund of product purchase price (shipping not included)!  

 PROBAY Computers does not warranty software incompatibility nor hardware incompatibility that is install by any person or persons other than PROBAY Computers. Written notice of any defective part or workmanship must be received by PROBAY Computers by the expiration of the warranty period. This warranty is not transferable and proof of purchase is required..

Replacement items will be sent upon receipt and testing of the returned product.  The customer is responsible for shipping cost of items sent to us. You must call first to receive a Return Material Authorization (RMA) number, we will not accept any returns without an RMA number. In addition we will not accept any COD returns, all returns must be shipped, pre-paid and insured. We are not responsible for lost or damaged shipments.
Replacement terms for memory such as DIMM, SIMMs, SDRAM, DDR, RIMMs are amended as of 3/12/00.  We are no longer accepting memory for credit or refunds beyond 7 days past the invoice date.  Your only option is to have the memory exchanged.
  Any request to return memory products 8 days after the invoice date will not be honored
We are not responsible for damage or failure due to use, mishandling or improper use/configuration of our products.
In no case will the amount refunded be greater than the price paid.
 

Warranty Policy For Used Items:
All used items carry a 30 day replacement warranty. If within 30 days from the date of the invoice date, the product fails, we will send a replacement item. If the item is no longer available we reserve the right to substitute with another Item of similar or greater functionality & price. In the event that compatible product is no longer available we may at our discretion give a refund of product purchase price (shipping not included)! Replacement items will be sent upon receipt & testing of returned product. Customer is responsible for shipping cost of items sent back to us. You must call first to receive a Return Authorization number, we will not accept any returns without a Return Authorization number. In addition we will not accept any COD returns, all returns must be shipped, pre-paid & insured we are not responsible for lost or damaged shipments.

  PROBAY Computers does not warranty software incompatibility nor hardware incompatibility that is install by any person or persons other than PROBAY Computers. Written notice of any defective part or workmanship must be received by PROBAY Computers by the expiration of the warranty period. This warranty is not transferable and proof of purchase is required..

 

All warranties will be void for surge or electrical damage without surge protection on computers system & modems
We are not responsible for damage or failure due to use, mishandling or improper use/configuration of our products.

Software

Due to software coping, there will be no refund on any

software. If any software disk are found to be defective there will

be an exchange for the same software only

 

 

 

    

 

CDR OF NC, Inc.
109 Waters Dr. Moyock, NC. 27958
Phone:
252-232-3932 Fax: 252-232-2915

Email :
probay@probay.com

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Disclaimer

Copyright 2001 All Right Reserved. ProBay Computers is a trademark of CDR of NC, Inc. Information submitted by ProBay Computers on the internet is believed to be accurate and reliable at the time of submission. There may be misprints. ProBay Computers reserves the right to make changes in prices, products, and specifications without notice. All trade names/trademarks are the properties of their respective owners. All other product names and logos are trademarks of their respective owners

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